Here at Quingo Scooters we love getting feedback from our customers! In this blog post we wanted to share some recent reviews left for us, and we hope they can help you if you’re deciding on a new mobility scooter.
If you would like to share your Quingo experience with us too, please don’t hesitate to contact us and let us know. We love hearing from our customers!
“The staff really do believe in customer care”
Over on our Feefo page, Mr Brett left us a greatly detailed review of his experience with Quingo from start to finish!
“I am very pleased with my Toura 2 overall. The service I expected and received was excellent, from first contact to today. The sales people were professional, truthful, and very knowledgeable of the product. The people backing the sales department, who take care of customers have been in touch checking how I feel about the Toura 2 after a few weeks of using on a daily basis. I am convinced that the staff in this company really do believe in customer care and the excellence of their products. I have a partial paralasys on my left side which causes me to find the steering a little heavier in some situations than I would like, as a result Quingo are sending out an engineer to see if he can improve this problem, which is peculiar to me, not a fault with the scooter! This is service which is outstanding, after all the problem is me not the company.
I have had my Toura 2 for a few weeks now and love it. The comfort, the engineering, the look, the speed, the range. All of these things have impressed me. I have done 25 miles on one return trip getting home with just over half of the battery strength left. that`s a lot better than my Pride Executive has ever done! The comfort was achieved by various adjustments carried out with me sitting on the scooter during the delivery, which was on date and during the hours agreed. The high quality engineering became obvious during trial previous to purchase and even more so during daily use. The speed is maintained at maximum even going up on ramps to bridges over roads and railways, which can be quite steep. Going down these same ramps speed was automatically controlled at below 10 mph. The cost of my Toura 2 was roughly £1000 more than my last scooter`s RRP. This will easily be recovered by the extra length of it`s lifespan and peace of mind due to projected service quality of the company and its products. I am happy to recommend this company and it`s product to anyone looking for high quality equipment.”
“It’s lovely to access shops I couldn’t before”
“I received excellent customer service and was guided to the right product for my needs and I would recommend them to anyone with mobility issues.
The air is the right scooter for my needs and it’s lovely to be able to visit shops that I couldn’t access before, as I can’t walk any distance.”
“The test drive was invaluable”
“Altogether a very efficient service from my initial enquiry to delivery of the scooter. Sales team were very polite and helpful. The test drive was invaluable, I would certainly recommend Quingo.
The classic is a very good looking product, good stability and comfortable ride. The extra wheels in the front are a boon for uneven pavements, dropdown and standard kerbs keeping the vehicle stable and making the driver feel safe. Steering superb. Can turn in an extremely small circle, very useful. Driving in a village where pavements are narrow, the Quingo’s 25” inch width makes driving and parking easier.”
Share with Quingo!
We’d love to hear all about your experience with us! Don’t hesitate to contact us and share how you’re getting on with your Quingo and what you’ve been up to on it.
About Quingo Scooters
The Quingo Scooters range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.
Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.
All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC). AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.