Tag Archives: quingo scooters

Quingo receive customer service award

The Quingo team are delighted to announce that we’ve received an award commending the feedback we get from Quingo Scooter users.

Feefo’s Gold Awardreviews that you can trust

As a result of our customer service over 2014, we were awarded with the Feefo Gold Trusted Merchant Accreditation.

Quingo Scooters

For those who don’t know, Feefo is an independent customer review system for businesses. Feefo specialises in generating reviews that both companies and customers can rely on.

All of our customers are able to give their feedback anonymously by rating their scooters and our services with one of four options; these are: excellent, good, poor or bad.

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Taking your Quingo on the Train – Part 2

We’ve previously written about taking your Quingo scooter on the train by making use of the Passenger Assistance scheme.

Prefer to plan and book your journey yourself?

It’s not always possible, or desirable to book your journey in advance and you may prefer to organise this yourself. If this applies to you, here are some key points to consider before you start your journey:

  • As with travelling by bus, your scooter must be Class 2 type and meet certain size limits.
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Simple maintenance for your Quingo

Today we want to look at some simple maintenance checks you should regularly do on your Quingo. These are to ensure safety and optimal performance of your scooter. We’ve also shared some brief tips on how to clean your scooter, and keep it looking its best.

Making sure your Quingo’s in top shape

Here are some general points that apply to all of the scooters in the Quingo range. These are quick and easy examinations that can be done regularly.

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Taking your Quingo on the Train – Part 1

In the second of a series of articles about accessible public transport, today the Quingo team present our guide to trains.

Getting out and about

You already know how easy it is to get out and about on your Quingo, but did you know that more and more people with limited mobility are now travelling by train?

The government’s ‘Railways for All’ strategy came into effect in 1998 and has already gone some way to improving the rail travel experience.

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