The Quingo team recently read that some large UK firms have undertaken urgent measures to improve their services for people with disabilities. The news follows a BBC London investigation that exposed several failures in this area.
Taking measures to improve accessibility
As part of the investigation, a blind person and a wheelchair user wore secret cameras to document cafes without ramps, minicab drivers that refused to accept guide dogs and train station staff not present when assistance was required. More than 100 restaurants are now being audited for their accessibility.
According to the BBC, around 80,000 mobility scooters are sold every year in the UK, and the fact that this number is increasing means that the issue of vehicles blocking pavements is a problem that’s recently drawn greater attention in the media.
Police say it’s the responsibility of councils to deal with vehicles that are parked on the pavement, and that parking on the pavement is only illegal if there’s a ‘dangerous obstruction on the public highway.’
For those who don’t know, Feefo is an independent customer review system for businesses. Feefo specialises in generating reviews that both companies and customers can rely on.
All of our customers are able to give their feedback anonymously by rating their scooters and our services with one of four options; these are: excellent, good, poor or bad.
The event will be launched by Silver Travel Advisor, a website run by travel industry professionals which targets the mature travel market.
The website is a free resource where members can contribute to impartial news, travel advice and tips, all written exclusively by and for mature travellers.
Jennie Bond, the BBC’s former Royal Correspondent will host the event which takes place on 4th June 2015 at London’s Natural History Museum.
