Taking your Quingo to a National Trust Property

We always encourage our Quingo scooter users to get out and about on their 5 wheel scooters, and in this blogpost we’ll take a look at accessibility in some of UK’s favourite historical properties.

The National Trust is an organisation committed to developing and promoting  access solutions in their properties. We know our customers enjoy visiting National Trust sites, so we’ve provided some information about accessibility in National Trust properties, and what you should check before you travel.

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Basic Access at National Trust Properties

Wherever possible the Trust admits scooter users into their historic buildings.

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Quingo scooter user interviewed by the BBC sets up campaign group

The Quingo team were excited to hear a story on the BBC this week about David Bachini, a Quingo scooter user from Luton.

What’s the story?

According to the BBC, around 80,000 mobility scooters are sold every year in the UK, and the fact that this number is increasing means that the issue of vehicles blocking pavements is a problem that’s recently drawn greater attention in the media.

Police say it’s the responsibility of councils to deal with vehicles that are parked on the pavement, and that parking on the pavement is only illegal if there’s a ‘dangerous obstruction on the public highway.’

However, the problem of having to navigate around parked cars has clearly become a nuisance to Mr Bachini.

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Taking your Quingo on a tram

In the third of a series of articles about taking your Quingo scooter on public transport, today, the Quingo team want to talk about taking your scooter on trams.

Taking your Quingo on the tram

The majority of modern tram services in the UK have developed high levels of access. Much like buses, tram companies are not obliged by law to carry mobility scooters, but some will if they meet specific criteria.

Permit schemes

Currently, of the six tram operators only some carry a permit scheme, so you should always check the specific details with the individual operators.

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Quingo receive customer service award

The Quingo team are delighted to announce that we’ve received an award commending the feedback we get from Quingo Scooter users.

Feefo’s Gold Awardreviews that you can trust

As a result of our customer service over 2014, we were awarded with the Feefo Gold Trusted Merchant Accreditation.

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For those who don’t know, Feefo is an independent customer review system for businesses. Feefo specialises in generating reviews that both companies and customers can rely on.

All of our customers are able to give their feedback anonymously by rating their scooters and our services with one of four options; these are: excellent, good, poor or bad.

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